Shipping & Returns
Shipping Policy
We can ship to virtually any address in India. Note that there are restrictions on some destinations. So we reserve the right to cancel the order, which is not lawful to fulfill. In that case the remitted amount for the cancelled order will be refunded back.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Generally delivery of the ordered products takes 7 to 10 working days, from the date of purchase.
To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Return & Exchange Policy
You may return most new, unopened items within 30 days of delivery for a full refund of the product (shipping cost will be deducted). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item,etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Shipping charges / duties and tax if any are non refundable.
Refund would be done by Jay kasi vishwanath (If applicable). No Payment gateway or Banks will not be responsible for the refund.
Return Process:
If you need to return an item, drop a mail to info@annapurneswari.com with the order number with the reason of the return.